"The doors of opportunity most frequently open for the person best prepared to walk through it." — M. Johannsen
Despite it's importance, few organizations invest meaningful time and money growing their leaders. It's what Ben Franklin called, "Being penny wise and pound foolish." For example, many CEOs would rather get a few tenths of a percent increase in the bottom line, rather than train managers and supervisors in the skills needed to get high performance work environments.
So we see a dispirited, dissatisfied workforce spending work time on resume development, Facebook profile evolution and unceasing Linked-in posts.
Bottomline. Wise individuals build careers by investing in themselves—you cannot count on your organization to invest in you.
Quality On-Line Classes With a Difference
FACULTY WITH PRACTICAL EXPERIENCE.
Unlike many universities, we do not employ faculty who spend their entire life as researchers behind the walled garden of the university.
ACADEMICALLY RIGOROUS.
Our faculty all have master’s degrees and are experience university teachers. But more importantly, they have real world experience. They know what works in the lab of the real world.
RELEVANT CONTENT
You learn what you need to know to perform in a certain area. We don't force you to learn scholar English so you can read professional journals found only in b-school libraries.
LEARN REAL WORLD EXPERTISE
Some course have optional internships associated with them. You can learn by doing and apply the theory the same way you would in the real world.
When managers and other responsible persons in business organizations are asked how much of the work day is spent in communicating, the replies range from 85 to 99 percent." — Harold Zelko and Frank Dance (1965), Business and Professional Speech Communication, Holt, Rinehart, Winston
This course focuses on six essential leadership communication skills—the kind of skills that lead to increased levels of responsibility and increased pay. After all, one cannot be effect as a leader if one doesn't posses stellar communication skills. And one never gets too good at the art of communication.
Modules include:
— How to use FEEDBACK to both increase desired behavior and minimize the undesired ones.
— Examine and improve the FLOW OF INFORMATION from lateral, upward, downward and electronic sources.
— The must know PERSUASIVE patterns that all leaders need to understand and use to get buy-in.
— Mastering the platform: The verbal and nonverbal elements associated with a top-drawer PRESENTATION.
— The GROUP COMMUNICATION ROLES that you must employ to maintain relationships and get the results.
— The major elements associated with misunderstanding CROSS-CULTURAL COMMUNICATION
This is an Interactive Program — Contact Us for a Detailed Course Description and more details
Module Length: 1 is 2 weeks 2 is 4 weeks 3 is 6 weeks
Price per module (in USD): One is: $145 Two are: $245 Three are: $360
Hurry—Class is only Open For Sign-up until May 30
First Mover Advantage still available— a 20% Discount to the first ten who sign up.
Next Course of Learning in the Dual Track: Perform Your Best: The Interpersonal Skills Needed to Excel During an Interview
Our online full classes have an orientation program associated with them. Not only is there an orientation to how to use the learning management system but there is other material related to learning such as how to increase reading comprehension.
When managers and other responsible persons in business organizations are asked how much of the work day is spent in communicating, the replies range from 85 to 99 percent." — Harold Zelko and Frank Dance (1965), Business and Professional Speech Communication, Holt, Rinehart, Winston
Every time someone speaks in a group setting they are playing a role. These communication roles don’t last last long—from a minimum of a couple of seconds to a maximum of a couple of minutes. Yet these “microroles” greatly impact group effectiveness by determining how well the group handles information. In fact, these verbal patterns determine whether individuals even understand what’s going on.
Topics include:
— Facilitative Leadership—Understanding how to play the role
— Playing the 9 task roles that insure the job gets done.
— How to play 5 relationship roles to build bonds between individuals
— Recognizing and controlling the 14 self-oriented roles that disrupt groups
— Identifying four personality types the produce dysfunctional behavior.
This is for managers, supervisor's, and service professionals such as health care professionals, accountants, trainers, and consultants.
Erik Pitti, Creative Commons Attribution 1.0 Generic, Steve Jobs at WWDC 2008 discussing language support included in iPhone OS
Average speakers use a presentation to inform. Great leaders use the platform to persuade, motivate and to inspire. They know techniques one has to learn and practice to wow the audience. This course focuses on the positive and negative impact of: a. the content and b. the presenter. Discover proven tactics to increase persuasiveness and the wow factor.
Cleaver speakers know they must capture the audience’s interest in the first one to two minutes. They sweat over how to make a strong conclusion. They know how to embed use facts, statistics, stories and anecdotes, they are skills at framing questions questions, etc. Other important variables deal with the use of support material such as facts, statistics, stories and anecdotes, the ability to ask and answer questions, etc. Skilled presenters realize they must capture the audience’s interest in the first few minutes. They must make a positive impression based on nonverbal communication and subtle characteristics of the voice. When the best visuals are combined without a dynamic, credible speaker, there a magic in words. Be ready to learn how to cast a few spells. Learning Objectives:
Knowledge and Understanding
• Know the structure of a persuasive presentation.
• Discover the content elements of underlying a great speech.
• Be able to describe the process delivery no speaker can afford to ignore.
• Discover a number of tactics that increase persuasiveness during delivery.
Skill Building Practice
Present a persuasive presentations on a famous leader.
Available Now
Length: Self-Paced class. Course stays open for 30 days
If you have ever taken a psychology class, you know that the mind is not a unified whole—it contains at least two major parts: The Ego and The Unconscious. To use a metaphor, "The right hand does not know what the left hand is doing. Consequently, the mind does not function very well.
Our thinking is a major reason why the mind is so fragmented, so immature, so weak. It's like you have a garden. Rather the having it grow beautiful flowers, the winds of thought instead keep blow in the seeds of weeds. And so rather than having something beautiful to look at, we have a tangled mess of ugliness. A major step forward, one that helps clean out the crap—to change how one thinks—to begin controlling self-talk.
To get better control, one must learn and practice both how to recognize, control and diminish negative self-talk. And to understand and practice what's needed to make engage in more powerful positive self-talk.
Learning Objectives:
Knowledge and Understanding
Understand that all of us must set up a robust flow of communication between the conscious and unconscious.
Comprehend how to better use self-talk.
Understand the nature and importance of self-talk.
Identify the downsides of negative thinking.
Find out the increasing of optimism and decreasing pessimism.
Skill Building Practice
Develop your own affirmations and practice using these affirmations.
Practice two methods designed to decrease negative self-talk.
Class Opens Up on April
Enrollment Begins: End of April 2012
Length: Self-Paced class. Course stays open for 30 days
Any fool can state an opinion, but it takes a great mind to ask the right questions.
Image by mag3737
Course Module Description:
A very common complaint about sales men and women is that they “don’t understand me or my problems.” Too often salespeople end up firing off answers to questions not fully understood. Too many times, we walk out of their office still not understanding their situation or discovering their buy criteria. There is power in asking questions—a force so strong that many individuals feel compelled to supply the information. Learn how to use questions to accomplish a multitude of goals ranging from gathering information, to clarifying objections, to closing.
Learning Topics:
Uses of Questions
Six responses to questions
Types of Probes
• Open-ended • Neutral • Pauses • Brief Assertion
Accessing Emotions
• Reflective (Empathic)
Questions That Act as Interventions
• Rhetorical • Hypothetical • Counters • Insight
Questions that Tie-Down or Agreement
• Leading • Closed—Double-Blind
Class is Open: Mid April
Length: Self-Paced class. Course stays open for 30 days
This class looks at leadership across culture—with a special focus on Asian and Western, Chinese and American culture. Its focus is to develop more culturally flexible individuals so that they can successfully conduct business that crosses national boundaries. It serves as a practical introduction to the issues, opportunities, and complexities associated with working internationally. And it examines the transcendent business trends affecting nations and the key characteristics of the evolving international business culture.
A key focus for this class is assessing one’s “cultural intelligence” and how to change one’s leadership style to influence others from different cultures. Participants learn about the knowledge and skills multinational corporations (MNCs) are seeking, common organizational characteristics of MNCs, and develop a greater ability to work in a global or multicultural organization.
Students are expected to learn key Western and Asian business values to understand why behavior and thinking is so different when it comes to doing even the most simple business task. From this study one gets an important side benefit—a greater understanding of one’s own culture.
This six-week university online class is currently open.
"Just because you have two ears and a mouth, doesn't mean you know how to communicate." — A Mother's Advice To Her Son.
Lets face it, employers want individuals with outstanding communication skills. Yet, most universities fail to give graduates the verbal communication skills required to excel at work. And few government agencies and corporations will train you either.
You have to learn these communication skills yourself. These skills form the communication skills for the basis for getting a job, keeping it, and getting promoted. This class fine-tunes the communication skills needed to interview or be interviewed.
Learn, Practice and Improve:
TWO-WAY COMMUNICATION: Using the Full-Duplex Method to drastically reduce miscommunication
LISTENING Skills: Six types of listening: Five that improve listening and one that doesn't
NONVERBAL Communication: How to better read face and hear the meaning in tones and intonation
The Use of QUESTIONS: Eight types of questions that shape a conversation
Your RELATIONSHIPS: How to generate positive impressions, increase trust, & be better liked
SELF-TALK: What psychology tells us about how to think to accomplish difficult tasks
Plus: The use of the above skills during INTERVIEWS.
Contact Us for pricing on our government, corporate and high new worth programs
Understanding a culture is like peeling away layers of an onion except that one has to work through layers of meaning to get to the underlying values. Americans business values are quite different from those held by most people in the world. Since it is a unique culture, many business people find it easy to make mistakes. This includes things such as: the work ethic, equality, equity and fairness, role of law,the separation of business and family, the "melting pot,” the class structure, etc.
Develop Better Business Relationships
The way Americans go about establishing business relationships are very different than how the Chinese do so. So different in fact, that it often prevents business deals from closing and relationships from developing
Learn How To better Communicate
A number of differences occur between how Americans prefer to communicate and the way Chinese approach the same activity. Typical difficulties include: the logic of how an argument is presented,being direct or indirect, the use of idioms, metaphor; etc.
What to Do About Cultural Differences
There are number differences between business cultural values that can prevent each side from doing business with the other. Once one knows how to recognize them, their impact can be minimized.
A common mistake many business people make when going overseas is not making the time and putting in the effort to understand the basics, the essentials necessary to develop relationship (guan xi).
Their strong task orientation prevents them from understanding the importance of developing rapport and earning trust.
Poor listening skills lead to misunderstandings that blow the deal or escalate conflict.
They are clueless on the important customs and courtesies that mean a lot individuals and government, and
They can't make a positive first impression or engage in small talk.
By taking this class, you will learn and get grounded in essentials of of doing business by:
Discovering how to establish a positive first impression,
Finding out what topics safe and what is taboo
Knowing key milestones and important figures affecting Han civilization
Knowing the invisible—the key cultural values affecting business practices
Enhancing your communication skills to reduce the likelihood of misunderstanding,
Discovering important elements so Chinese etiquette—in social and business contexts
Access a detailed course information and Chinese culture general business practices.
Contact Us for pricing and how to enroll in the online class or customized coaching programs
“People don’t remember bosses. They are like the rocks on the beach. They are remember by leaders—the jewels among the rocks.” — Murray Johannsen
Most people you meet float like a leaf in the river of life, simply going with the flow. It you want escape the trap of the status quo, to innovate, to change others, to evolve groups into teams, you must master transformational leadership. And if you are an entrepreneur, this style helps transform small business into a big one.
It’s not enough to be a manager—the universities create hundreds of thousands every year. In fact, people don’t want to be managed, they want to be led. But what is in demand are skilled transformational leaders. So if you want to stand out, accomplish something unique, to be all you can be, then this is where you should start.
Step Into The Role of a Transformational Leader by:
Evolving the four core competencies of a transformational leadership Legacee:
The transformational mindset,
Social influence,
Self-mastery and
Skills development.
Understanding what the psychologists have to say about the journey from follower to leader
Choosing a transformational leader to model and benchmark
Developing an ethical guiding philosophy to enhance your "moral authority"
Knowing the nature of wisdom and why most in positions of power are not wise
"Nothing can add more power to your life than concentrating all of your energies on a limited set of targets" - Nido Qubein
Hardware and Software Needed: An Internet browser and broadband Internet access, Skype, a web cam and microphone or a mobile phone with video transmission capability.
Length: 6 weeks or 12 weeks depending on your preference for practice and application of the theory in the real world.
Developmental Assignments: Developed jointly prior to the start of the class. Each assignment includes time to practice and incorporates varies types of feedback.
Live Discussions: 6 sessions plus an initial meeting and a final debrief
Readings: Part of the process. One cannot do what one does not understand.
“When the going gets tough, the tough get going.” — Kennedy Family Motto
Underlying all success is the mental toughness to overcome defeats, losses, problems, obstacles, mistakes, the critics, the naysayers, the pessimists, the complainers, and those who say it can’t be done.
Once you realize it’s not going to be easy, you begin to take the steps required to get mentally tough and program yourself for journey toward success.
This class is about developing more insight into the kind of success required to deal to deal with difficult times and challenging situations. For example, to be resilient in the face of adversity is one of the most important elements of successful entrepreneurs.
Learn, Practice and Improve six psychological pillars that support resilience.
Understanding Mental Toughness and Resilience: Rebounding in the Face of Adversity
Controlling Stress: To Move Toward Peak Performance
Overcoming the “Monkey Mind:” The importance of Mindfulness and Focused Attention
Employing Self-Talk to Stay Positive
Developing the Ability to Control States of Mind
Making Goals More Compelling: Turning Goal Setting into Goal Driven
"Remember, anything worth doing, is going to be difficult." — M. Johannsen, Advice to future entrepreneurs
Hardware and Software Needed: An Internet browser and broadband Internet access, Skype, a web cam and microphone or a mobile phone with video transmission capability.
Length: 6 weeks or 12 weeks depending on your preference at practice and application of the theory in the real world.
Class Begins: After an intake assessment and development of desired goals and outcomes
Developmental Assignments: Developed jointly prior to the start of the class. Each assignment includes time to practice and incorporates varies types of feedback.
Live Discussions: 6 sessions plus an initial meeting and a final debrief
Readings: Part of the process. One cannot do what one does not understand.
There are no dead-end jobs. There are only dead-end people." — Thomas Sowell, writer
Every field of learning has basics one must know—and it is the basics that we tend to forget and not do well. Just as a house cannot stand without a strong foundation, so it is with leadership. To lead, one must study leadership. This course increases leadership effectiveness by presenting:
— The essence of success as a team leader, and — Characteristics of great transformational leaders. — The types of influence one can exert, — The many varieties of styles or roles one can play, and — The skills one needs, — Specific tactics useful in creating goal and path expectations.
Finally, the course focuses on the differences between the two star roles one must play on the stage of business and government—that of leader and manager.
The more you know about psychology, the better prepared you are to lead. This is due to the fact that leadership is influence, and we don't influence things, we influence people. And the more you understand about how cognition affects behavior, the better you will understand what you see.
— Good and bad leadership traits, — The essence of success as a team leader, and — Characteristics of great transformational leaders. — Why people follow good leaders, — Why they obey the bad ones, — Assessments to determine strengths and weaknesses. — A focus on ethics and development of wisdom
The engine which drives performance management is motivation. It is the key to unlocking productivity gains, sparking quality improvements, generating continuous profits, and insuring customer service. This leadership training package contains down to earth, practical techniques based on behavioral principles to extinguish problems or ignite topnotch performance.
• How to identify what turns employees on and off about work • Social rewards to recognize, praise, and commend superior performance. • 5 tools to initiate and prompt desired actions. • Crucial traps to dodge when applying negative reinforcement and punishment. • Internal and external motivators which change behavior. • The secrets of using modeling to set standards. • Four sound, proven triggers that prime dynamite performance
"A competitive world has two possibilities for you. You can lose. If you want to win, you can change." — Lester Thurow
Changing yourself is hard, must harder than it appears. Changing others is harder still. Yet, change we must if we are to innovate and adapt to shifts in the environment. In this course, you will begin the transformational processes necessary to become a great transformational leader.
In this intensive course, you will experience three courses in one:
Learning to Learn: Discover the Major Tools of The Trade
What Leaders Must Know, and
Mastering Stress.
Over the next six weeks, you will:
a. Meet other members of program b. Spend face-time with the instructor c. Assess your leadership knowledge and skills d. Experience learning module in the program e. Better define your unique opportunities to lead f. Get a more detailed briefing on the seven classes in the main program g. Decide if this program is right for you.
"Just because you have two ears and a mouth, doesn't mean you know how to communicate." — A Mother's Advice To Her Son.
One never gets too good at the art of communication. Studies show that over 70% to 90% of our work time is spent in some type of communication activity. It consistently ranks as one of the most important skills you can develop—one essential to reaching the executive ranks.
Yet, we continue to see a number of problems in this area. For example, a leading cause of things not getting done right is misunderstanding between boss and subordinates. Direct reports frequently complain that, “My boss doesn’t listen to me.” And both employees and executives are frustrated about the flow of timely information and “not being in the loop.”
This class fine-tunes communication skills—Learn, Practice and Improve:
TWO-WAY COMMUNICATION: Using the Full-Duplex Method to drastically reduce miscommunication
LISTENING Skills: Six types of listening: Five that improves listening and one that doesn't
NONVERBAL Communication: How to read face and hear the meaning in tone and intonation
Use of QUESTIONS: That shape the power to shape a conversation
Improve RELATIONSHIPS: How to generate positive impressions, increase trust, & be better liked
In the 21st Century, each of us must continually upgrade knowledge and skills. To not do so means we risk unemployment, under employment and a life of stagnant wages.
While we live in an Information Age, few schools and universities bother to teach us how to convert theory into skills. Few understand the steps--the process—of how to build skills. The goal of this class is to accelerate someone going from the novice stage to the mastery stage. This course presents many insights useful in:
Defining good theory,
Increasing our internal motivation
Using feedback methods
Learning to practice, and
Reaching the mastery level.
This is an applied class that presents detailed step-by-step actions to enhance learning of complex skills. It also includes a practice assignments designed to try out new skill development techniques.
"The key to successful leadership today is influence, not authority." — Ken Blanchard
Many managers and executives depend too much on their authority—a limited source of power that doesn’t work well on peers and the boss. Consequently, they fail to get the results they want.
Additionally, many individuals rely too much on positional influence, rather than developing personal influence. Positional influence is typically limited and constrained, but personal influence is something that can be grown and expanded. Another fact limiting influence, is that many tend to act selfishly like dragons hoarding their gold; rather than socially, like philanthropists who spread the wealth of their influence to benefit others.
This class expands one’s knowledge by providing practical influence techniques to increase one's influence to better match the scope of one's responsibilities. Participants learn:
The Use and Misuse of AUTHORITY
Practical insights into motivational consequences including POSITIVE REINFORCEMENT and PUNISHMENT
Often "executive teams" aren't. They function like a group of feuding kids fighting to please a difficult father or mother. Without effective leadership, groups never evolve into teams—they get stuck performing on the floor of mediocrity, not the ceiling of possibility.
Besides problems with group dynamics, research indicates that 30% to 60% of the time spent in meetings is wasted. Despite its importance, few managers run good meetings. More importantly, bad meetings result in problems not getting solved and wrong decisions getting made.
Learn tools and techniques to increase motivation and participation; set codes of conduct; decrease conflict; evolve a group into a team; establish consensus; define roles and responsibilities; and play the critical communication roles that lead to action. This class shows you how to:
This is a symbol is of Janus, Roman God of the home, typically at the entrance. Janus is regarded as a symbol of transformation. One head faces outward, another inward; symbolic of the future and past and the external and internal.
This class is the application of knowledge applied and skills developed. Participants focus on two types of changes.
Self-Improvement & Internal Change
The first is a change that that involves some type of self-improvement. After all, its a poor sort of transformational leader who asks other to change, but cannot do so themselves.
Influence and External Change
The external focus of the project has as its goal influencing another individual or a group to make some type of change. Most likely, this would involve a shift from an undesired behavior to a desired one. One can also choose a work project that improves quality, productivity or service as long as there is a significant change in people component.
You choose your topic, you can take your time and learn at your own pace. We will work worth with you to develop a program a program that meets your needs.
Structured Coaching
In this approach, you sign up for a particular module and go through the learning materials short or full courses AND we customize the application and the skill building component to the job and the company.
Certificate Program
Unlike universities which focus on grades and writing papers, we provide practical theory that with regular practice turns into skills.
Full Classes
These are instructor-led open enrollment online classes that typically last for six weeks.
Short Classes
These are open enrollment self-paced modules taken from a Full Class. You can sign up any time.
Learning Methods
We run our online classes with the same rigor as university class—these online courses are not for slackers.
There will be tests, quizzes, exercises and assignments. And yes, there will be readings from articles and books. However, unlike most live university classes you also:
Gain the benefits of small class size--never more then 20.
Get access to audios and videos—on demand.
Can watch video lectures anytime you wish.
Join on-line small group discussions facilitated by an expert.
Will often work together in groups so you can benefit from the expertise of others.
Get better at participating in and even running online meetings.
Gain access to a social network by attending these online classes.
Have the option of working as an Internet marketing intern.
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