Web Leadership Classes: Developing The Skills Needed by Transformational Leaders

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"The doors of opportunity most frequently open for the person best prepared to walk through it." M. Johannsen
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Despite it's importance, few organizations invest meaningful time and money growing their leaders. It's what Ben Franklin called, "Being penny wise and pound foolish." For example, many CEOs would rather get a few tenths of a percent increase in the bottom line, rather than train managers and supervisors in the skills needed to get high performance work environments.

So we see a dispirited, dissatisfied workforce spending work time on resume development, Facebook profile evolution and unceasing Linked-in posts.

Bottomline. Wise individuals build careers by investing in themselves—you cannot count on your organization to invest in you.


  • This site focuses the knowledge and skills needed by those who wish to lead.

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    Image by: Sid Meier

Available Courses

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    Image By: DailyPic

    "Just because you have two ears and a mouth, doesn't mean you know how to communicate."
    A Mother's Advice To Her Son.

    Lets face it, employers want individuals with outstanding communication skills. Yet, most universities fail to give graduates the verbal communication skills required to excel at work. And few government agencies and corporations will train you either. You have to learn these communication skills yourself. These skills form the communication skills needed to get a job, keep it, and get promoted.

    Learn, Practice and Improve:
    • Powerful TWO-WAY COMMUNICATION skills
    • Attention, awareness and LISTENING skills
    • The ability to read face and NONVERBAL communication
    • Your use of QUESTION to force choice, gather information, etc.
    • RELATIONSHIPS by generating positive impressions, trust, & being liked
    • Ability to act the part during INTERVIEWS

    Sign-Up Process. . . Learning Objectives. . .Refund Policies. . . On-line Learning. . . Instructor Bio. . . Detailed Course Description

    Class Open Enrollment Period: Feb 9, 2010 to March 7, 2010

    This Online Class Begins: Wednesday, March 3, 2010

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    “When the going gets tough, the tough get going.” — Kennedy Family Motto

    The fundamental truth: nothing rolls down the hill until after it has been pushed up the hill. Underlying all success is the mental toughness to overcome defeats, losses, problems, obstacles, mistakes, the critics, the naysayers, the pessimists, the complainers, and those who say it can’t be done.

    Once you realize it’s not going to be easy, you begin to take the steps required to get mentally tough and program yourself for journey toward success.

    This class is about resilience, persistance and mental toughness. It's about developing more insight into into the kind of success required to deal to deal with difficult times. To be resilient in the face of adversary is one of the most important element of successful entrepreneurs.

    — Why mental toughness is critical to business success

    — The six psychological pillars that support a tough mental attitude

    — Mastering the inner game—what champions see and hear

    — Why the competitive edge is often won and lost before it starts

    — Why the fastest, strongest, smartest and skilled can act like the slow, weak, stupid, and incompetent.

    "Remember, anything worth doing, is going to be difficult." — M. Johannsen, Advice to future entrepreneurs

    The intensive format is open to individuals. It includes an online class component and personalized coaching. Classes begin throughout the year. For more information: Contact



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    When managers and other responsible persons in business organizations are asked how much of the work day is spent in communicating, the replies range from 85 to 99 percent." — Harold Zelko and Frank Dance (1965), Business and Professional Speech Communication, Holt, Rinehart, Winston

    Just because you have a mouth and two ears doesn’t mean you are effective at speaking and listening. This course focuses on essential leadership behavior and communication skills -- the kind of skills that help get a job and lead to increased levels of responsibility.

    Topics include:

    — How to use feedback to change behavior.

    — Improving the flow of information inside organizations.

    — Using self-talk as a means of internal communication.

    — A number of communication patterns useful in persuasion

    — The elements associated with a top-drawer presentation.

    — Communication techniques that work in group settings.

    This is for managers, supervisor's, and service professionals such as health care professionals, accountants, trainers, and consultants.

    This Online Class will be available in April.


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    One of the most important things organizations can do is set up a culture in which transformational leaders can cultivate innovation and organizational change. This course explore the nature of creativity underlying innovation, the nature of innovation, and the types of innovative activities within modern organizations. It focuses on organizational resistance to change that occurs within individuals, groups and the organization itself. It provides a practical set of strategies and tactics to overcome resistance to anything new. And finally, if looks that the nature of transformational leadership and why this leadership style is a critical element to achieving success.

    This online class is currently closed to new enrollments.

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    Research indicates that 30% to 60% of the time spent in meetings is wasted. Despite its importance, few managers run good meetings.

    Meetings typically take more time than they should. More importantly, bad meetings result in problems not getting solved and wrong decisions getting made.

    Without effective leadership and facilitation, groups never evolve into teams—they get stuck performing on the floor of mediocrity, not the ceiling of possibility. And too many staff meetings, task forces, and operational improvement teams get stuck--failing to produce tangible results.

    Learn tools and techniques to run meetings as a leader and as a facilitator. Doing so allows one to increase motivation and participation; set codes of conduct; decrease conflict; evolve a group into a team; establish consensus; define roles and responsibilities; and play the critical communication roles that lead to action. This course shows you how to:

    Run Better Meetings

    • Estimate hours and dollars lost in meetings.

    • How to assess what’s going wrong during meetings and what to do about it.

    • How to improve the meeting process.

    Online class currently running. Open to University students only.


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    There are no dead-end jobs. There are only dead-end people." — Thomas Sowell, writer

    Every field of learning has basics one must know—and it is the basics that we tend to forget and not do well. Just as a house cannot stand without a strong foundation, so it is with leadership. To lead, one must study leadership. This course increases leadership effectiveness by presenting:

    — Good and bad leadership traits,

    — The skills one needs,

    — A focus on ethics and development of wisdom

    — The types of influence one can exert,

    — The many varieties of styles or roles one can play, and

    — Assessments to determine strengths and weaknesses. It covers:

    — Why people follow good leaders,

    — Why they obey the bad ones,

    — How culture and the situation impact leadership,

    — Specific tactics useful in creating goal and path expectations,

    — What elements of culture impact leadership effectiveness.

    — The essence of success as a team leader, and

    — Characteristics of great transformational leaders.

    Finally, the course focuses on the differences between the two star roles one must play on the stage of business and government—that of leader and manager.

    This online leadership class will open in May.


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    This class looks at leadership across culture—with a special focus on Asian and Western, Chinese and American culture. Its focus is to develop more culturally flexible individuals so that they can successfully conduct business that crosses national boundaries. It serves as a practical introduction to the issues, opportunities, and complexities associated with working internationally. And it examines the transcendent business trends affecting nations and the key characteristics of the evolving international business culture.

    A key focus for this class is assessing one’s “cultural intelligence” and how to change one’s leadership style to influence others from different cultures. Participants learn about the knowledge and skills multinational corporations (MNCs) are seeking, common organizational characteristics of MNCs, and develop a greater ability to work in a global or multicultural organization.

    Students are expected to learn key Western and Asian business values to understand why behavior and thinking is so different when it comes to doing even the most simple business task. From this study one gets an important side benefit—a greater understanding of one’s own culture.

    This university online class is currently closed.


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Learn New Knowledge and Skills


"You can't learn to swim by reading about it."

—Henry Mintzberg
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This site addresses the skill sets CEO’s have said they want to build in their people and in themselves. It’s based an the results of seven different studies that asked what skills effective executives must develop..

And what do this skills have in common? They are all but people, the soft skills, the leadership skills. It turns out, your technical skills may be good for getting your first job but it is your people skills that get you ahead after that.

Surprisingly, most of these skills aren't event taught in the universities or the business schools.